About Polyfone

Your reliable local point to point fixed wireless high speed internet provider in South East Queensland

100% Australian, Queensland based owned telecom​

Polyfone is a 100% Australian privately owned internet service provider (ISP) based on the Gold Coast, Queensland who has been connecting local business for over 15 years, specialists in providing high speed business internet and VoIP solutions through our own microwave wireless network. For this reason we can always guarantee an above average up-time of 99.5 that offers you symmetrical download and upload speeds which are backed up by an Enterprise-grade SLA.

The Polyfone team’s target goal is to always ensure our customers have the clearest and strongest internet connection. Hence, we operate our own high-capacity terrestrial microwave network. Aside from our native microwave network, we also offer Fibre and NBN solutions Australia wide.  We have multiple data centres located in Brisbane, Gold Coast and Toowoomba for easy communication and supply functions for our Polyfone customers.

Let us create the connection

Industry Leading Network

The Polyfone backbone network consists of a mesh of Points of Presence (PoPs) throughout the Gold Coast, Brisbane, Sunshine Coast and Toowoomba. These PoP sites are interconnected with multiple links of high speed Microwave and fibre, which is underpinned by a carrier grade MPLS network. The underlying Polyfone core MPLS network provides for efficient routing of traffic, selection of redundant paths, Quality of Service (QoS) and the ability to delivery Internet and Private IP network services to our clients and partners.

We build our PoP sites to an industry leading standard with multiple Microwave and fibre uplinks, UPS power protection, redundant network hardware and extensive monitoring so that we know about any potential problems before you do.

Services our carrier network offers include:

  • Business Grade Internet
  • Layer 2 point to point links
  • Layer 2 multipoint WANs
  • Private IP WAN – Layer 3 MPLS VPN
  • Datacentre Connect 1G to 10G
  • Dual link redundant site links with automated failover
  • Link aggregation for multi-link load balancing

Polyfone services include symmetrical speeds, guaranteed bandwidth, low contention, low latency and are backed by our business service SLA.

More than a connection

Polyfone Connectivity Options

Polyfone Business customers can select from a range of last mile technologies and speeds to meet your specific performance and site availability needs. High-speed Polyfone Microwave is available as either a primary or secondary link, with fibre from all the major fibre carriers or NBN as a second service.  These can be configured as active/backup or active/active for true last mile technology and path diversity.

Polyfone Connectivity Options

Polyfone Customer Testimonial

We've been dedicated customers of Polyfone for at least three years now. Our initial contact was to source a business grade solution for our low Internet capacity on a rural site. The staff at Polyfone attended site, worked out what we would need to achieve our Internet requirements, and provided precise costing and implementation planning. The after install service has been exemplary. Our Internet service is stable and has allowed us to implement a total move of our onsite services and telephony to the cloud. This is a quality local company to deal with and provides us with a quality service. 5 Stars all the way.

Chris – Building and Construction Industry, Moreton Bay Region Queensland