About Us

Polyfone, your business partner

Polyfone is an Australian owned telecommunications provider specialising in providing business grade internet services (Wireless ISP) and Fibre services. Polyfone has been operating for over 15 years with an exceptional customer track record. By having our own network, Polyfone can help you drive your business in the fast lane by providing super-fast and ultra-reliable internet service to you and your business to keep you always connected and online.

As an Australian-owned business, we understand the needs of other Australian businesses and the importance of having internet coverage you can trust. By having our own internet network, years of experience in wireless services and an extensive background as a Wireless ISP – the team at Polyfone has your back, giving you the best internet solutions for your business to succeed and stay connected.

The Polyfone team’s target goal is to always ensure our customers have the clearest and strongest internet connection, that’s why we operate our own high-capacity terrestrial microwave network. Our native microwave network reaches from the south of Byron Bay to the north of the Sunshine Coast, and everywhere in between including Brisbane and the entire Gold Coast. We also have network coverage in Sydney and surrounds, down to Wollongong and Shell Harbour. We also offer fibre services to most areas Australia wide. Our data centres are located in Brisbane CBD and Sydney for easy communication and supply functions for our Polyfone customers.

The Polyfone team is always available 24/7 to provide you with ongoing support, creative technology solutions and a premium wireless ISP and/or fibre service to suit your needs. We are renowned for our quick installations and our Polyfone team understands the importance of getting you connected with your clients and business with a fast and secure wireless connection. Polyfone’s main goal is to deliver exceptional service to all local business through innovative technology and a superior quality service.

As a high-quality wireless ISP on the Gold Coast, Brisbane, South East Queensland, Sunshine Coast and parts of NSW, and the best quality fibre provider throughout Australia, Polyfone will work within our business customers’ budgets to provide leading wireless solutions to keep you endlessly connected. Whether it’s internet solutions for a small local business or a large business needing wide-ranging internet coverage – here at Polyfone we have it all.

Our Microwave Internet network has wide coverage including, QLD: Brisbane and greater areas, Sunshine Coast, Gold Coast, Toowoomba and surrounds. NSW: Sydney, Byron Bay, Northern NSW and surrounds. NSW South Coast including Wollongong and surrounds, Unanderra, Port Kembla and down to Shell Harbour. We also offer top quality Fibre solutions Australia wide.

The services that Polyfone offers include:

• PolyFibre (Fibre) – Australia wide
• Polyfone HFM (Microwave) – Polyfone’s own native network
• PolyVoice (VoIP) – Australia wide
• Polybond – Australia wide
• NBN – Where available
• SIP Trunks – Australia wide

Why trust Polyfone with your business-critical internet services?

Polyfone Group is a 100% Australian owned and operated licensed carrier that continuously grows the network footprint. Polyfone constantly upgrades and expands the network. We’re experts in microwave technology with over 30 years experience.

Polyfone provides the full range of voice and data services via our own ‘HFM’ Hybrid Fibre Microwave network (yes, Polyfone actually OWNS their own network!) and via their partner networks Australia wide.

Polyfone has the widest privately held, all packet based, HFM delivered coverage in Australia and one of only a handful nationally.

Polyfone currently provides UHSIS (Ultra-High-Speed Internet Services) to approximately 20 private schools, a multitude of businesses and to other carriers as a wholesale L2 offering.

Polyfone has the ability to deploy services quickly on our all Cisco-based network. We monitor our network 24/7 which enables us to resolve any faults quickly. We guarantee 99.5% uptime and 1:1 contention ratio every time.

We are the proven internet speed kings and the genuine alternative to the NBN. Furthermore, did you know you don’t have to necessarily go with NBN especially with their current hit and miss style of rolling out the project.

Find your wireless solution today with Polyfone’s wireless ISP for a strong and secure customer focused internet connection that’s Australian owned.