About Us

Polyfone, your business internet partner

Polyfone is an Australian privately owned internet service provider (ISP) which has been connecting local business for over 15 years, specialists in providing high speed business internet and VoIP solutions through their own microwave wireless network. For this reason we can always guarantee an above average up-time of 99.9% that offers you symmetrical download and upload speeds which are backed up by an Enterprise-grade SLA.

The Polyfone team’s target goal is to always ensure our customers have the clearest and strongest internet connection. Hence, why we operate our own high-capacity terrestrial microwave network. Polyfone’s native microwave network reaches from the south of Byron Bay to the north of the Sunshine Coast, and everywhere in between including Brisbane and the entire Gold Coast. We also have network coverage in Sydney and surrounds, down to Wollongong and Shellharbour. We have data centres located in Brisbane CBD and Sydney for easy communication and supply functions for our Polyfone customers.

Why trust Polyfone with your business-critical internet needs?
  • 100% Australian owned and operated licensed carrier that continuously grows the network footprint.
  • Therefore, we are constantly upgrading and expanding our microwave network in Queensland and parts of NSW.
  • Furthermore, we are experts in microwave technology with over 30 years experience.
  • Can provide the full range of voice and data services via our own ‘HFM’ Hybrid Fibre Microwave network (yes, Polyfone actually OWNS their own network!)
  • Our network has the widest privately held, all packet based, HFM delivered coverage in Australia and one of only a handful nationally.
  • Currently provide UHSIS (Ultra-High-Speed Internet Services) to approximately 20 private schools, a multitude of businesses and to other carriers as a wholesale L2 offering.
  • Polyfone has the ability to deploy services quickly and we have support team available 24/7 which enables us to resolve any faults quickly.
  • We guarantee 99.5% uptime and 1:1 contention ratio every time.
Installations and back-up service

Our team is available 24/7 to provide you with ongoing support, creative technology solutions and a premium wireless ISP and/or fibre service to suit your needs. Furthermore, we can deploy service provisioning within 7-15 days depending on the complexity of the installation. In the first place, Polyfone’s main goal is to deliver exceptional service to all local business through innovative technology and a superior quality service.

We will work within our business customers’ budgets to provide leading wireless solutions to keep you endlessly connected whether you are a start-up small business or a large business needing wide-ranging internet coverage – here at Polyfone we have it all.

The services that Polyfone offers include:

• PolyFibre (Fibre) – Australia wide
• HFM (Microwave) – Polyfone’s own native network
• Business Voice (VoIP) – Australia wide
• Polybond – Australia wide
• NBN – Where available
• SIP Trunks – Australia wide

Find your wireless solution today with Polyfone’s wireless ISP for a strong and secure customer focused high speed internet connection that’s Australian owned.